
The
Crystal Group was established by Steven D. Lamb in 1984 with a single Chevrolet
store in Homosassa, Florida. Steve began with a mission to bring exceptional
service and a vision of quality products to his customers. With the help of his
wife Jewel, son Justin, and dedicated staff, they have expanded to many
locations throughout the State of Florida. The Crystal Automotive, Motorcycle,
and Tractor Group offer sales and service for Chrysler, Dodge, Jeep, Ram,
Harley-Davidson, Mahindra, and Kubota agriculture, and construction equipment.
We also carry Gravely, eXmark, Stihl, Echo, LS Tractors, Takeuchi Construction
Equipment, Wacker Neuson, and more. To this day, the Crystal team is a
fourth-generation family-owned and operated business that prides itself on
creating long-term customer relationships that will last for generations. The
Lambs, along with their entire staff, continually make a difference in the
communities they serve through contributions of volunteering of time and
financial resources.
Our commitment to you, our
customer!
We
are committed to treating you in a professional and fair manner. We will
respect your time. We will communicate honestly and clearly with you.
We
are committed to offering you a comfortable, clean, and pleasant environment.
We strive to make our customers feel like a guest in our home.
We
are committed to offering you all the knowledge available so that you can feel
confident in your purchase. We will employ professional, well-trained, friendly, and knowledgeable staff. We will
always offer you products and services that fit your needs.
We
are committed to conducting our business with full disclosures. We will answer
your questions and offer clear and concise information about your purchase and
financial arrangements. Copies of all signed documents will be provided to you.
We will offer explanations of all pricing and paperwork.
We
are committed to having an open communication policy with our customers. We
will always have management staff available to address any questions or
concerns that may arise. Our owners and general managers are available to you
whenever you need and can be reached by phone. We will communicate with you in
a timely manner.
A
satisfactory outcome is always our goal.
This
is our commitment to you, our customer!
Sincerely,
The
Lamb Family
